.dr-trust-wrap{max-width:880px;margin:0 auto;padding:12px 0 28px;line-height:1.75;color:#cbd5e1;font-size:15px}
.dr-trust-wrap .dr-lead{font-size:16px;color:#e2e8f0;background:rgba(15,23,42,.7);border:1px solid rgba(56,189,248,.22);border-left:4px solid #38bdf8;border-radius:10px;padding:16px 20px;margin-bottom:24px}
.dr-trust-wrap h2{color:#f8fafc;font-size:21px;margin:30px 0 10px;padding-bottom:6px;border-bottom:1px solid rgba(148,163,184,.18)}
.dr-trust-wrap h3{color:#38bdf8;font-size:16px;margin:18px 0 8px}
.dr-trust-wrap ul,.dr-trust-wrap ol{padding-left:22px;margin:10px 0 18px}
.dr-trust-wrap li{margin-bottom:8px}
.dr-trust-wrap a{color:#38bdf8;text-decoration:underline;text-underline-offset:3px}
.dr-trust-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:16px;margin:18px 0 24px}
.dr-trust-card{background:rgba(15,23,42,.75);border:1px solid rgba(148,163,184,.2);border-radius:10px;padding:16px 18px}
.dr-trust-meta{font-size:13px;color:#94a3b8;margin-bottom:18px}
.dr-status-table{width:100%;border-collapse:collapse;margin:14px 0 22px;font-size:14px}
.dr-status-table th,.dr-status-table td{text-align:left;padding:10px 12px;border-bottom:1px solid rgba(148,163,184,.18);vertical-align:top}
.dr-status-table th{color:#f8fafc;background:rgba(15,23,42,.7)}
@media (max-width:640px){.dr-trust-wrap{font-size:14.5px}.dr-status-table{display:block;overflow-x:auto}}
This Privacy Policy explains what data IsDownNow collects, how diagnostic tools work in your browser versus our servers, and what third-party services are currently active on isdownnow.com.
1. Server Logs & Security Rate-Limiting
When you access IsDownNow, our web server and Cloudflare security layer process standard HTTP request metadata such as your IP address, requested URL, user-agent string, referring URL, and timestamp. We use IP-derived cryptographic hashes transiently in memory/database transients solely to prevent spam and rate-limit problem-report and contact-form submissions. We do not sell visitor logs or build personal marketing profiles from them.
2. Cookies & Browser Storage
- Essential local storage: Used in your browser to remember dark/light theme preferences, locally pinned favorite services, and submission cooldown timers.
- WordPress session & comment cookies: Set only if you sign in as a registered user or leave comments on articles.
3. Analytics, Anti-Bot Protection & Translation Services
- Google Analytics 4 (gtag.js): Measures aggregated page views, page performance, and anonymized UI interaction events (such as directory searches or diagnostic button clicks). You can limit analytics tracking via browser privacy controls or the Google Analytics Opt-out Add-on.
- Cloudflare Turnstile & CDN: Protects status voting and contact forms against automated bot abuse. Turnstile evaluates browser integrity signals according to Cloudflare’s privacy policy.
- Optional Google Translate: If you use the language switcher, client-side translation scripts from Google may run in your browser to translate visible text.
4. Diagnostic Tools, Problem Reports & Contact Submissions
- Client-side network diagnostics: Tools such as browser reachability and DNS-over-HTTPS (
dns.google) checks execute from your browser session to help diagnose local connectivity. - User problem reports: Clicking a symptom or “report issue” button submits the selected service slug and symptom type without requiring a user account.
- Contact form tickets: If you submit our Contact form, we store the contact email, optional name, category, and message privately so the operator can investigate and reply. Submitted inquiries are never published publicly.
5. Third-Party Advertising Disclosure
Current advertising status: Third-party display advertising networks (such as Google AdSense) are not currently active on IsDownNow. Before enabling any advertising tags in the future, we will update this Privacy Policy and implement required regional consent controls (such as EEA/UK/Switzerland Consent Management Platform signaling) before non-essential advertising cookies load.
6. Data Retention & Your Privacy Rights
Aggregated service telemetry metrics contain no personal contact details. Contact-form inquiries are retained only as long as needed to resolve and audit corrections or legal requests. Depending on your jurisdiction (including GDPR/EEA/UK and CCPA/CPRA), you may request access to, correction of, or deletion of personal information you submitted through our Contact & Privacy Request Form.
7. Children’s Privacy & Policy Updates
IsDownNow is a general-audience technical reference site and does not knowingly collect personal information from children under 13. Updates to this policy will be posted on this page with an updated effective date.