🟢 VERIFIED HEALTH STATUS
All Systems Operational
•
Automated checks healthy (24ms latency, HTTP 200 OK)
🛡️ Multi-Signal Mesh Verified
Proton Mail Web Platform
🟢 ALL SYSTEMS OPERATIONAL
Short Name:
Proton Mail
Full Name:
Proton Mail (End-to-end encrypted email service)
Proton Mail is an end-to-end encrypted email hosting service. It was launched in 2014 by Andy Yen, Jason Stockman and Wei Sun. Proton Mail is headquartered in Geneva, Switzerland. It is owned by the non-profit Proton Foundation through its subsidiary Proton AG, which also operates Proton VPN, Proton Drive, Proton Calendar, Proton Pass, Proton Wallet, Proton Meet, and Lumo AI. Proton Mail uses client-side encryption to protect email content and user data before they are sent to company servers, unlike other common email providers such as Gmail and Outlook.com.
Last verified: Page is latest update • Reloading in 60s
All Systems Operational at Proton Mail
Proton Mail is operational with nominal response latency and normal baseline activity across all monitored regions.
⚡ Checking connection to Proton Mail from your browser...
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📍 Global Data Centers:
🇺🇸 US: 24ms
🇪🇺 EU: 28ms
🇮🇳 APAC: 44ms
🇬🇧 UK: 19ms
🇦🇺 AU: 108ms
🇧🇷 LATAM: 124ms
Global Connectivity Mesh Active (60s check)
LIVE INCIDENT VERIFICATION
📡 Multi-Signal Incident Verification for Proton Mail
We correlate 3 verified independent data sources in real time to verify whether an outage is genuinely occurring.
🛡️ 3-Point Correlation Active
📈 Search Trend Spikes
Search Trends
Sudden surge in people searching if this service is down
Live Telemetry
Normal
0 / 100
🌐 Global Server Pings
Edge Servers
Multi-region telemetry and crowd anomaly indicators
Live Telemetry
Healthy
0 / 100
👥 Community User Reports
User Reports
Direct reports submitted by affected users in the last hour
Live Telemetry
No Reports
0 / 100
Proton Mail is Operational — No Major Outages Detected
Telemetry baseline normal across all ingest vectors · Last checked 06:06 UTC
Proton Mail Problems Reported in the Last 24 Hours
Real-time incident reports & search velocity anomalies compared against the historical baseline.
Live Reports
Normal Baseline
⚡ Report a Problem with Proton Mail
Select which issue applies to cast an anonymous crowdsourced report:
Turnstile Protected
📊 Most Reported Issues with Proton Mail (Last 24 Hours)
Real-time crowdsourced distribution of problem categories:
Website & App Access
51%
190 reports
Server Connection
33%
125 reports
Login & Sessions
16%
60 reports
🧩 Sub-Service Component Health for Proton Mail
Granular availability breakdown across infrastructure clusters:
Web Application
Global
Free servers
Global
Mobile Apps
Global
Web Application
Global
Mobile Apps
Global
Current Status
Operational
Telemetry cluster consensus
24-Hour Peak Reports
48
Highest hourly spike recorded
Historical Baseline Avg
~1 / hr
Normal background noise volume
Detection Cluster
4/4 Nodes Up
60s sampling interval
System Reliability & 90-Day Uptime for Proton Mail
Autonomous synthetic health monitoring across multi-region edge probing clusters.
🛡️
99.99% Uptime
Web Application
Operational
Free servers
Operational
Mobile Apps
Operational
Web Application
Operational
📅 Day-of-Week Recurrence Risk & Incident Vulnerability for Proton Mail
Historical anomaly probability calculated from 90 days of continuous multi-signal telemetry.
Avg MTTR
34m
90d SLA
99.94%
⚠️ Primary Vulnerability Window: Standard Enterprise Mid-Week Continuous Deployment Cycles
Regional Outage Heat Map & Geographic Telemetry for Proton Mail
Real-time geographic problem density and regional search breakout spikes tracking widespread disruptions.
🌐 Regional Telemetry & Geographic Problem Density
Operational Baseline
Real-time geographic problem density derived from verified search breakout spikes and crowdsourced reporting.
🇺🇸
Operational (Normal Baseline)
US East Coast (NY / DC / Atlanta)
Eastern Interconnect & Finance Core
🇺🇸
Operational (Normal Baseline)
US West Coast (California / Pacific NW)
Western Edge & Cloud Tech Core
🇺🇸
Operational (Normal Baseline)
US Central & Texas (Dallas / Chicago)
Central Transit & Cloud Routing Core
🇨🇦
Operational (Normal Baseline)
Canada Regional Transit
North American Cross-Border Edge
ℹ️
About Proton Mail (End-to-end encrypted email service) (Proton Mail) Status & Real-Time Outage Monitoring
Proton Mail is an end-to-end encrypted email hosting service. It was launched in 2014 by Andy Yen, Jason Stockman and Wei Sun. Proton Mail is headquartered in Geneva, Switzerland. It is owned by the non-profit Proton Foundation through its subsidiary Proton AG, which also operates Proton VPN, Proton Drive, Proton Calendar, Proton Pass, Proton Wallet, Proton Meet, and Lumo AI. Proton Mail uses client-side encryption to protect email content and user data before they are sent to company servers, unlike other common email providers such as Gmail and Outlook.com. IsDownNow monitors Proton Mail infrastructure 24 hours a day using multi-vector telemetry, distributed latency probes, official API status feeds, and live search trends.
Primary Category
Communication & Online Services
Monitored Platforms
Mobile Application (iOS / Android), Web Portal, Cloud & API Gateways
Official Domain
proton-mail.com
🔍 Common Issues & What to Check When Proton Mail Is Not Working:
- Mobile App Not Opening / Crashing: Verify your app is updated to the latest version in the App Store or Google Play Store, restart your mobile device, or clear cached application data.
- Login & Password Verification: If sign-in is failing or 2FA codes are delayed, check our live incident score above to see if authentication servers are experiencing a widespread outage.
- Server Timeouts & Slow Speeds: If pages fail to load or throw 502/503 errors, edge CDN routing nodes or central database clusters may be under heavy load or maintenance.
❓ Is Proton Mail Down Right Now?
Proton Mail appears to be operational and running smoothly as of 11:36 AM UTC+05:30. Our multi-regional edge probes and real-time community sentiment signals show normal historical baseline activity with zero widespread disruptions.
DIAGNOSTIC & RECOVERY PROTOCOL
🔧 What To Do While Proton Mail is Having Issues: 5 Methods
Systematically verify whether the issue is an upstream server-side crash or a local ISP/device routing lock:
Method 1: Confirm Upstream Server Status (10 seconds)
100% DiagnosticCheck the live 24-hour dual telemetry graph above. If live incident reports exceed normal baseline, servers are experiencing an upstream disruption. DO NOT reinstall your application, reset your password, or reboot local equipment.
Did this confirm the issue?
Method 2: Flush Local DNS Cache (Post-Outage Recovery)
Stale Cache Cleansing
Note: Flushing DNS will not fix a dead upstream server. However, after Proton Mail restores service, your computer's local DNS cache may remain stuck pointing to crashed edge IP addresses. Flush DNS to fetch fresh routing records: on Windows Command Prompt run ipconfig /flushdns; on macOS Terminal run sudo dscacheutil -flushcache.
Did this resolve your connection?
Method 3: Test Public DNS (1.1.1.1 / 8.8.8.8)
ISP Routing Bypass Only
Only useful if your local internet service provider (ISP) has internal DNS resolution failures while Proton Mail is functional worldwide. Point your primary DNS to 1.1.1.1 (Cloudflare) or 8.8.8.8 (Public DNS). If the service itself is down globally, this will not restore it.
Did this resolve your connection?
Method 4: Clear Client Session Cache & Cookies (3 minutes)
Authentication ResyncWhen cloud authentication clusters fail over, cached OAuth2 tokens or browser cookies can get corrupted, causing infinite re-login loops even after servers recover. Log out completely, clear browser site cookies for Proton Mail, restart your client, and re-authenticate.
Did this work?
Method 5: Check Official Status & Await Engineering Recovery
Upstream ResolutionIf IsDownNow indicates an active major incident, no local changes will resolve the downtime until the provider's operations team deploys a fix. Subscribe to zero-latency webhook alerts below to get notified the second servers recover.
📰 Verified Incident Analyses & Reports for Proton Mail
Real-time investigative briefings, failure mode classifications, and historical timeline telemetry for Proton Mail.
Live Proton Mail Outage Community Stream & Chat
Real-time crowd chatter, incident confirmations, and localized troubleshooting from verified users.
Live Incident Dispatch
📡
No user incident reports submitted yet
Be the first to report your connection status or error with Proton Mail using the form above.
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Proton Mail Social Stream & Outage Radar
All Communications Nominal • No Incident Posts in Past 48h