ERROR CODE: 0x80244007
Reviewed: November 2026 • Verified

Xbox 0x80244007: Xbox Store Download Handshake Error

0x80244007 occurs when the Windows Update/Xbox Store catalog fails to authenticate with Microsoft Content Delivery Networks.

📡 Live Xbox Server Radar Root Cause: NETWORK ROUTING Platforms: Xbox, PC

🔧 Verified Fixes for 0x80244007 (Xbox)

1
Run 'wsreset.exe' on PC to reset Microsoft Store cache.
2
On console, clear alternate MAC address under Network Settings.
3
Change DNS resolvers to 8.8.8.8.

🚫 What Will NOT Help During an Upstream Outage

If Xbox servers are experiencing an active disruption or maintenance window, performing unnecessary destructive changes to your equipment will not resolve connection failures:

  • Reinstalling or deleting the application: Server authentication and handshake errors reside on platform infrastructure, not your local game files.
  • Factory-resetting your router or modem: Power-cycling is safe, but resetting router firmware to factory defaults will not bypass cloud gateway errors.
  • Submitting ISP line complaints: Upstream provider outages affect all internet providers equally and cannot be resolved by consumer ISP technicians.
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