ERROR CODE: Error-118
Reviewed: November 2026 • Verified

Steam Error-118: Unable to Connect to Server (Timeout)

Steam Error 118 indicates that the Steam Community or Store edge servers are unresponsive.

📡 Live Steam Server Radar Root Cause: SERVER OUTAGE Platforms: PC, macOS

🔧 Verified Fixes for Error-118 (Steam)

1
Check DownRadar live graph: Valve conducts routine maintenance every Tuesday at ~16:00 UTC.
2
Restart the Steam client in offline mode and switch back to online.
3
Switch your Steam download region in Settings > Downloads.

🚫 What Will NOT Help During an Upstream Outage

If Steam servers are experiencing an active disruption or maintenance window, performing unnecessary destructive changes to your equipment will not resolve connection failures:

  • Reinstalling or deleting the application: Server authentication and handshake errors reside on platform infrastructure, not your local game files.
  • Factory-resetting your router or modem: Power-cycling is safe, but resetting router firmware to factory defaults will not bypass cloud gateway errors.
  • Submitting ISP line complaints: Upstream provider outages affect all internet providers equally and cannot be resolved by consumer ISP technicians.
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