How IsDownNow Detects Outages — Our Methodology

Our 5-Signal Outage Detection System

IsDownNow monitors 300+ platforms, services, and cloud infrastructure around the clock using a distributed multi-signal consensus engine. Here is how our detection architecture works in real time.

Signal 1: real-time search trends Breakout Velocity

We monitor search query acceleration across real-time search trends for terms like “[service] down”, “[service] not working”, and “[service] error”. When query velocity breaks out beyond historical baselines, this provides an early, independent indicator of user-facing disruption.

Signal 2: Official Statuspage Ingestion

We poll official status pages (Atlassian Statuspage, incident.io, custom status feeds) across 100+ providers. When a provider flags degraded performance or major outages on their status dashboard, that evidence is factored into our consensus scoring.

Signal 3: Crowdsourced Incident Reports

Real users visiting IsDownNow submit symptom reports (e.g. login failed, server connection timed out, app crash). Volume and velocity anomalies are normalized against time-of-day traffic models.

Signal 4: Multi-Region Network Latency Probes

Synthetic probes measure round-trip latency, DNS lookup times, and HTTP status codes across distributed edge nodes, verifying whether service APIs are reachable or returning gateway errors.

Signal 5: Multi-Vector Consensus Scoring (0–100)

All independent signals are aggregated into a unified Outage Score:

  • 0–24: Operational (Nominal) — Normal traffic, response times within normal baselines.
  • 25–64: Degraded Performance — Elevated complaints or regional latency spikes.
  • 65–100: Confirmed Outage — Multi-source verification confirms widespread service failure.

Update Frequency & Global Coverage

Our distributed crawler swarm updates telemetry every 3 to 4 minutes, 24 hours a day, 7 days a week. We track regional disruptions across North America, Europe, Asia-Pacific, Latin America, and India.

Data Accuracy & Community Feedback

While our consensus engine minimizes false positives, regional or carrier-specific issues can vary. If you believe a service score requires adjustment or would like to suggest a new service to monitor, contact our team.